The two most critical components of market segmentation are demographics and Psychographics. Demographics and Psychographics help companies and brands understand who to target, where to target, and how to focus (Samudzi, 2018)  Communication as a form of marketing is not merely an approach to getting consumers’ products; instead, marketing/communication is how leaders create cultures of buy-in, which foster inclusivity. Inclusivity as a source of competitive advantage is where every leader must take their focus.  At this junction, I see a disconnect, and I feel that organizational cultures must look at communication as a way to create cultures of inclusivity that focus on needs.(Nagelbush 2020)

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